Privacy Policy

• Email address and display name
• Profile picture (optional)
• Organization and role information (optional)
• Billing information (processed by Stripe; we do not store full card details)

• Content submitted to any platform for analysis or processing
• Messages, notes, and communications within the Services
• Assessment data, survey responses, and form submissions
• Files, recordings, and documents uploaded to any Service

• Feature usage patterns and session duration
• Device type, browser, and operating system
• IP address and approximate geographic location
• Navigation paths and referring URLs
• Error logs and performance data

Content you submit for analysis is used to produce your result. Depending on the product, the content and the result (for example transcripts, recordings, practice sessions, drafts and scores) may be kept as part of your account until you delete them, you ask us to delete them, or the retention period for that product ends.

Scores, insights, and session records are retained to support your progress tracking across sessions. You may request deletion at any time.

Account information is retained for the duration of your subscription and for a reasonable period thereafter for legal and operational purposes.

You can close your account yourself at any time, under Settings → Billing → Close your account. That deletes everything held for the account — the people found for you, every message written, your answers, your settings and your sign–in — straight away rather than within 30 days, and it cannot be undone. Your do–not–contact list is deleted along with everything else.

If you would rather we did it for you, or you cannot sign in, contact us at support@theunfairai.comCopy and we will remove everything within 30 days, except where retention is required by applicable law.

Third-party vendors that help us operate the Services. These providers are contractually required to protect your data and use it only for the purposes we specify. The ones that may handle personal data are:

• Supabase — the database and sign-in system where your account and your data are stored.
• Vercel — hosting; serves the website and runs our server code.
• Stripe — payments and subscriptions. Card details go to Stripe and are never stored by us.
• Resend — sending our own emails to you, and receiving replies that come back through our address (for messages sent through Google Workspace).
• Firecrawl — reads public web pages on our behalf so The Outpost can research companies and people.
• Sentry — error reporting, so we can see when something breaks.
• Microsoft and Google — the messages you approve are sent from your own business mailbox through whichever of them runs it, with the recipient’s address, the message and its footer. With Microsoft 365 we may send as you and read your mail to recognise replies and undeliverable notices; with Google Workspace we may only send on your behalf and never read your Gmail. Your sign-in is stored encrypted, and disconnecting deletes it (and, for Google, withdraws our permission).
• LinkedIn — only if you choose to connect it, and only for what you connected it to do.

We use AI providers to power certain platform features. Not every product uses every one: Anthropic (writing, analysis, coaching and conversation) is used across the Suite; AssemblyAI (speech to text), ElevenLabs (spoken voices) and Auphonic (audio clean-up) are used only by the products that handle audio. They process content to return a result to us, may keep it for a limited period under their own terms (for example, for security and abuse monitoring) before deleting it, and are not permitted to use it to train their models.

What is sent to Anthropic. In The Outpost, this includes the details of the people and companies it researches for you — their name, job title, employer, the public page it read about them — and anything typed into your inquiry form, because that is the information needed to write a message about them. It does not include your password or your payment details.

The Outpost researches public sources to find businesses and decision–makers who may be interested in our customer’s work, and stores what it finds: a name, a job title, an employer, a public profile link, and the page it was taken from. This information comes from publicly available sources, not from buying lists, and we do not create any of it — if a detail is not published somewhere, The Outpost leaves it blank rather than guessing.

Our customer decides who to contact and approves every message before it is sent. For that information, our customer is responsible for how it is used and we act on their instructions.

If you are one of these people and you want out: every email a customer sends you through The Outpost, from their own mailbox, carries an unsubscribe link. Following it lets you stop the emails, and you can also tick “delete my details as well”, which removes your name, job title, employer, profile link and any notes held about you. We keep only your email address on a do–not–contact list, with nothing else attached, so that a later search cannot add you back, for as long as that customer has an account with us. You can also write to support@theunfairai.comCopy and we will do it for you.

We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of the Company, our users, or others.

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change and your options.